Privacy policy
1. Introduction
At Seal Relief™, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our products and services, or interact with us in other ways. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
2.1 Personal Information You Provide to Us
Account Information: When you create an account on our website, we collect personal details such as your name, email address, and password.
Order Information: When you make a purchase, we collect payment details (credit card information, billing address, etc.), along with information about the products or services you ordered.
Communication Information: If you contact us directly (via email, phone, or contact form), we collect any information you provide, including your name, email address, and the content of your communication.
2.2 Automatically Collected Information
We collect certain information automatically when you visit our website:
Log Data: This includes your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the website.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze website traffic, and offer personalized services. You can control cookie settings through your browser, but disabling cookies may affect some site functionalities.
2.3 Third-Party Sources
We may receive information about you from third-party sources, such as social media platforms or our business partners, if you interact with our website or services through those platforms.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
To Process Transactions: We use your information to process your orders, payments, and shipments.
To Provide and Improve Services: We use your information to deliver the products and services you request, respond to customer service inquiries, and improve our website and offerings.
To Communicate with You: We may send you order updates, promotional emails (if you have opted in), and newsletters. You can opt-out of these communications at any time.
To Personalize Your Experience: We may use your data to tailor content, product recommendations, and advertising to better suit your preferences.
To Comply with Legal Obligations: We may use your information to comply with legal requirements, resolve disputes, and enforce our agreements.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist with business operations, such as payment processors, shipping companies, and marketing services.
Legal Compliance: We may disclose your information if required to do so by law or in response to a subpoena, court order, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owner as part of the transaction.
5. Security of Your Information
We implement industry-standard security measures to protect the personal information we collect. This includes using encryption technologies for payment transactions and securing your data through physical, electronic, and procedural safeguards. However, no data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Correction: You may request access to the personal information we hold about you and request corrections if the information is inaccurate.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opting Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe link in the communication or contacting us directly.
Cookie Settings: You can manage your cookie preferences through your browser settings, although certain features of the website may not function properly if cookies are disabled.
If you would like to exercise any of these rights, please contact us using the details provided in the Contact Us section below.
7. International Data Transfers
If you are accessing our website from outside the United States, please note that your personal information may be transferred to, and stored in, the United States. By using our website or services, you consent to this transfer and the storage of your information in the United States, where data protection laws may differ from those in your country.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately, and we will take steps to remove such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: https://www.sealrelief.com/contact